June 9, 2012
The June 9, 2012 show moves from a major week of password breaches to a lasting principle of customer service: a company can earn more trust through the way it handles a mistake than it would have if the mistake never occurred. Dr. Dave and Evil Steve also remember an intimate Ronnie Laws concert, their friend Jim Downing and the once-mocked safety device that helped protect him in a rollover. The brothers celebrate Dr. Dave's birthday with jokes about his age, tacos and Gina's upside-down cake, pause to remember Ray Bradbury's unusual creativity and recall Dr. Dave driving his 1972 RX-2 around A-Mountain with Ronnie Laws playing. Even amid security and technology news, Dr. Dave returns to resilience: take responsibility for what can be controlled, then let the chips fall and move on.
Proposed air date. The available recordings may not contain the entire broadcast.
More than one recording version is preserved for this date. They are kept separate to avoid playing the same material twice.
Listen to the preserved parts
8 parts, 95:09 total. All preserved transcript parts in this selection have been reviewed for content and sequence. The archive includes show breaks; this is not a verified uninterrupted recording. The air date remains proposed.
Part 1 of 8. Press play to begin.
Parts continue in order after you start playback. You can also choose a part below.
Recordings preserved for this date
Regular show: hour recordings
2 recordings · 105:55 total within this version.
Numbered positions are present in sequence. This alone does not prove the show is complete.
Regular show: segments
8 recordings · 95:09 total within this version.
Numbered positions are present in sequence. This alone does not prove the show is complete.