A support call can change your level of thinking · Proposed air date:
Dr. Dave says he often thinks of a repair while waiting for support—not because the other technician supplies it, but because responsibility briefly shifts and his mind becomes quiet enough to approach the problem from another level.
This excerpt runs from 1:50.786 to 4:06.430 within its preserved source recording.
Proposed recording date: 2010-09-25. The exact broadcast date may differ.
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