AT&T cannot find its own customer · Proposed air date:
Dr. Dave recounts having working local, long-distance, toll-free and voicemail services while AT&T, the company receiving his payments, says it cannot find his account. His hours trying to reach a human become a vivid example of automated support costing customers their time.
This excerpt runs from 0:27.234 to 3:42.914 within its preserved source recording.
Proposed recording date: 2005-02-12. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
