Believe the client who can see what you cannot

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Believe the client who can see what you cannot · Proposed air date:

Dr. Dave admits that he initially dismissed reports of people perceiving old CRT scan rates until a design-company client repeatedly identified hidden setting changes. Once the evidence showed the client really could see the difference, Dr. Dave stopped judging the complaint and adjusted the display beside him until it was comfortable.

2:18 · Consulting Philosophy

Source recording

This excerpt runs from 7:34.050 to 9:52.318 within its preserved source recording.

Proposed recording date: 2014-03-01. The exact broadcast date may differ.

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