Call the vendor before changing the client's system · Proposed air date:
Dr. Dave explains that before spending hours changing a client's equipment, he first checks whether an outside provider already knows about a problem on its side. He also admits that professional distance helps him stay calmer on a client's behalf than he might be while repairing his own system.
This excerpt runs from 1:33.058 to 3:24.350 within its preserved source recording.
Proposed recording date: 2015-05-09. The exact broadcast date may differ.
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