Cost cutting eventually cuts into muscle · Proposed air date:
Remembering when Gateway and then Dell offered strong machines, value and support, Dr. Dave says he can no longer promise a consistently good experience from a major manufacturer. Every organization has some fat, he argues, but repeated expense cutting eventually reaches muscle, and customers feel the result.
This excerpt runs from 5:23.490 to 8:03.202 within its preserved source recording.
Proposed recording date: 2006-09-02. The exact broadcast date may differ.
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