Customer service and fifty-seven two-dollar bills

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Customer service and fifty-seven two-dollar bills · Proposed air date:

Dr. Dave begins with his own stories of receiving the wrong computer memory and calling a manager from inside an understaffed store, then tells a reported case in which a disputed installation fee was paid with fifty-seven two-dollar bills and the customer was detained until the money was judged legitimate. The story combines consumer frustration, customer-service judgment and the brothers’ humor.

4:41 · Consulting Philosophy

Source recording

This excerpt runs from 1:00.002 to 5:40.894 within its preserved source recording.

Proposed recording date: 2005-04-09. The exact broadcast date may differ.

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