Define the problem before you buy the fix · Proposed air date:
Before recommending another wireless router, Dr. Dave warns that an internet provider may blame aging equipment without solving the underlying fault. His master-painter story makes the larger lesson memorable: expertise and expensive tools cannot help when the ladder is against the wrong wall, so define and diagnose the problem before spending money on a fix.
This excerpt runs from 5:27.650 to 7:51.294 within its preserved source recording.
Proposed recording date: 2014-06-07. The exact broadcast date may differ.
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