Devices can become unreliable before they stop working · Proposed air date:
Dr. Dave explains that a modem does not always fail cleanly: it may keep appearing functional while becoming intermittent and difficult to diagnose. He recommends having the provider test the device remotely rather than assuming that equipment either works perfectly or is completely dead.
This excerpt runs from 6:51.906 to 8:07.230 within its preserved source recording.
Proposed recording date: 2006-11-04. The exact broadcast date may differ.
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