Find the cause, not the symptom · Proposed air date:
When a warranty replacement phone develops exactly the same audio failure, Dr. Dave looks beyond the failed handset and traces the likely cause to the original charger that the replacement process never included.
This excerpt runs from 4:14.338 to 5:52.606 within its preserved source recording.
Proposed recording date: 2011-04-02. The exact broadcast date may differ.
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