Give the technician a chance to succeed · Proposed air date:
A frustrated caller expects the cable company to fail, but Dr. Dave resists condemning every technician in the organization. He asks the caller to let the visiting person succeed or fail on the evidence, because attacking a potentially excellent technician at the door can become counterproductive.
This excerpt runs from 7:31.746 to 9:25.278 within its preserved source recording.
Proposed recording date: 2006-12-02. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.