Hang up on fake Microsoft support · Proposed air date:
Dr. Dave explains why an unsolicited caller claiming to know a computer is slow can sound convincing: most computers are slow, so the guess often lands. Microsoft does not cold-call to repair customers' machines, and politeness is not owed to someone trying to gain access; hang up, then contact a trusted professional independently if the computer truly needs help.
This excerpt runs from 1:48.706 to 5:00.606 within its preserved source recording.
Proposed recording date: 2015-04-04. The exact broadcast date may differ.
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