When Doug asks how to recover a lost Mozilla mail profile, Dr. Dave openly says he has not done it before and does not have a ready answer. He promises to investigate and follow up instead of presenting a guess as expertise.
This excerpt joins 2 preserved source passages: part 1, 3:16.482 to 3:44.158; part 2, 5:31.778 to 6:00.414.
Proposed recording date: 2005-05-14. The exact broadcast date may differ.
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