Humor keeps you sane during technical support · Proposed air date:
Dr. Dave describes the anger that can build when customer support feels like deliberate taunting, then says maintaining a sense of humor is critical to his own sanity. He also recognizes that humor meant to break the tension can be misunderstood by the person on the other end.
This excerpt runs from 5:19.458 to 6:14.846 within its preserved source recording.
Proposed recording date: 2006-03-18. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
