Keep the context in the email · Proposed air date:
Caller Charles says he copies the earlier exchange into every reply, and Dr. Dave calls that courtesy critically important. With a high volume of correspondence, he cannot remember every conversation from a context-free answer, so including the prior message helps both people understand what is being discussed.
This excerpt runs from 0:30.434 to 1:32.126 within its preserved source recording.
Proposed recording date: 2007-09-01. The exact broadcast date may differ.
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