Know which troubleshooting battle to fight · Proposed air date:
Ruth cannot explain exactly what a backup program changed, and Dr. Dave says plainly that he does not know what happened. Rather than wander through guesses indefinitely, he recommends falling back to an earlier system state and explains the larger consulting judgment: solving a problem may be technically possible, but not worth six weeks and a hundred hours.
This excerpt runs from 3:23.522 to 7:55.806 within its preserved source recording.
Proposed recording date: 2008-08-30. The exact broadcast date may differ.
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