Nine months to fix an online-only account · Proposed air date:
Dr. Dave recounts an online phone account that failed for nine months, the rude chat reply that finally provoked him, and the larger lesson that ordinary customers are not alone in their frustration.
This excerpt runs from 1:14.114 to 6:16.446 within its preserved source recording.
Proposed recording date: 2010-03-13. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
