Price the work, not the desperation · Proposed air date:
Dr. Dave says data recovery can require exceptional skill, clean rooms and undocumented techniques, but that expertise should not be used to charge every frightened customer the maximum possible price. He describes the brothers' policy as charging according to the particular time and effort a recovery actually requires.
This excerpt runs from 5:55.522 to 7:47.394 within its preserved source recording.
Proposed recording date: 2008-05-10. The exact broadcast date may differ.
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