The directest link between provider and customer · Proposed air date:
From artists selling music directly, Dr. Dave draws a general business rule: remove unnecessary layers between the person providing value and the customer receiving it. Whether the subject is music, automobiles or health care, he believes a more direct connection improves the relationship for both sides and forces obsolete intermediaries to rethink their role.
This excerpt runs from 5:37.762 to 7:03.230 within its preserved source recording.
Proposed recording date: 2007-10-20. The exact broadcast date may differ.
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