Troubleshooting has no silver bullet · Proposed air date:
Caller Tom worries about disabling security software during support work. Dr. Dave explains how a brief controlled test can isolate a firewall problem, describes physically disconnecting a machine during certain changes and finally warns that diagnostic software is never a perfect answer because the diagnostic tool can itself be part of the problem.
This excerpt runs from 5:59.554 to 9:17.214 within its preserved source recording.
Proposed recording date: 2005-11-12. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
