What is it like for somebody who is baffled?

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What is it like for somebody who is baffled? · Proposed air date:

A Facebook lockout makes Dr. Dave ask the question a skilled technologist can easily miss: if the system is this confusing to him, what is the experience like for somebody who finds everything about a computer baffling? His concern turns a personal frustration into a concise case for humane software design.

0:55 · Consulting Philosophy

Source recording

This excerpt runs from 1:33.858 to 2:28.606 within its preserved source recording.

Proposed recording date: 2013-01-26. The exact broadcast date may differ.

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