When a promised feature disappears

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When a promised feature disappears · Proposed air date:

Remembering early Bluetooth phones, Dr. Dave warns that a feature promoted before purchase may be removed or disabled by delivery. Whatever the manufacturer's explanation, the customer is left with three imperfect choices: return the phone, change service providers or live with less than was sold.

0:35 · Consulting Philosophy

Source recording

This excerpt runs from 9:48.898 to 10:23.742 within its preserved source recording.

Proposed recording date: 2008-08-30. The exact broadcast date may differ.

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