A company must own its problems · Proposed air date:
After an interview about a malware incident, Dr. Dave and Evil Steve argue that hiding a known problem prevents everyone from learning, creates distance from users and turns a technical failure into dishonesty and irresponsibility.
This excerpt runs from 0:09.410 to 1:22.174 within its preserved source recording.
Proposed recording date: 2009-02-28. The exact broadcast date may differ.
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