Dr. Dave admits that one missing zero in a scanner model led him to send a friend the wrong purchase link. He apologizes without excuses, and the retailer's nearly immediate callback and painless return turn his mistake into a lesson about excellent service.
This excerpt runs from 5:55.490 to 8:43.294 within its preserved source recording.
Proposed recording date: 2009-08-01. The exact broadcast date may differ.
The source recording may be one part of a show. Use the full show link above to hear its available preserved recordings. Missing parts and uncertain dates are labeled on that page.
