Do not advertise a disabled feature

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Do not advertise a disabled feature · Proposed air date:

After buying several phones and finding a paid Bluetooth feature unreliable or disabled, Dr. Dave says the problem is not the underlying technology but its management and implementation. His simple consumer rule is that a company should not advertise and sell a feature that customers cannot use.

2:36 · Consulting Philosophy

Source recording

This excerpt runs from 1:01.314 to 3:37.662 within its preserved source recording.

Proposed recording date: 2005-05-21. The exact broadcast date may differ.

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