When the status page said everything was fine · Proposed air date:
A client's Internet connection is completely dead even though the provider's account page reports no problem. Unable to get a useful answer by phone, Dr. Dave drives through the neighborhood, finds the field technicians and confirms that several surrounding blocks are down—solving the information problem even before the service itself is restored.
This excerpt runs from 4:42.978 to 6:27.454 within its preserved source recording.
Proposed recording date: 2015-01-31. The exact broadcast date may differ.
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