The official archive of all available ComputerTalk with Dave Mason radio shows. Spend some time with Dave. Listen to a full show or explore clips by topic.
ON AIR
Clips by topic
3,475 unique clips. Each clip appears in one section. Historical conversations, not current advice. Full episodes remain available separately by date.
Consulting Philosophy
1414 clips, strongest first.
Do not chase every new product · Proposed air date:
The new iPad’s display impresses Dr. Dave, but he resists the reflex to replace a phone, tablet or laptop with every product cycle. Even when a new feature is compelling, he says, repeatedly spending hundreds or thousands of dollars simply to remain on the leading edge is not prudent.
Do not condemn a product from one cluster of failures · Proposed air date:
After seeing an unusual cluster of hard drive failures, Dr. Dave is deliberately reluctant to generalize from his own experience. He acknowledges the possibility of coincidence or a single bad batch and distinguishes the evidence in front of him from a reliable judgment about an entire product line.
Do not let the productivity system become the work · Proposed air date:
Dr. Dave asks whether a tool meant to improve productivity can itself become an end rather than a means. The guest explains that the system must be passive and easy, and the brothers close with a joke that if the tool consumes the day, its own graph should expose the problem.
Do not lose focus on your core business · Proposed air date:
Looking at computer companies moving into consumer electronics, Dr. Dave argues that dividing attention among peripheral products can weaken the work that customers depend on most.
Do not put every essential service in one basket · Proposed air date:
Returning to an email he had not finished, Dr. Dave explains that a cheap internet phone can be useful without replacing every conventional option. His office deliberately separates internet and telephone service so one failure does not stop both, a clear example of designing for resilience instead of price alone.
Do not upgrade the whole office without a reason · Proposed air date:
A small office’s familiar software still serves its needs, so Dr. Dave advises against a broad purchase and instead uses Windows compatibility support for the one new laptop.
Dr. Dave acknowledges that software updates can occasionally cause trouble but argues that refusing all legitimate updates leaves the first line of security undone. His advice is blunt, repeated and general across Microsoft, Apple, Adobe and other trusted software.
Document the promises before you commit · Proposed air date:
Faced with changing wireless-provider policies, Dr. Dave says people should document commitments carefully and double-check what is in writing before making a final decision. He explains that large sales organizations do not guarantee that every representative has the same information, training or care.
Document your difficulties before the warranty expires · Proposed air date:
Dr. Dave tells listeners not to dismiss recurring computer trouble as a minor annoyance until the warranty has passed. Written records and earlier calls can show that a failure began while coverage was active, and he also warns that a replacement machine may inherit only the time remaining on the original warranty.
Does it fit what you are trying to do? · Proposed air date:
Rather than follow the latest device category like a crowd, Dr. Dave says his first reaction is to stop and ask whether it fits what the person is trying to do. He argues that buyers too often focus on hardware before thinking through their own work and needs.
Does it work for your life and business? · Proposed air date:
While resurrecting an old computer with Linux, Dr. Dave states the practical standard behind his testing: a system does not need to be flashy, but it must actually work for the person trying to run a life or business. He then distinguishes people who enjoy technical exploration from people who simply need their tools to function.
Does Moore's Law improve a person's life? · Proposed air date:
On the fiftieth anniversary of Moore's Law, Dr. Dave looks past the familiar doubling of transistor density to ask the question that matters to him: does twice the chip capability improve a person's productivity or life by the same amount? Better specifications are not automatically better outcomes.
Does that information belong on a laptop? · Proposed air date:
A reported stolen laptop leads Dr. Dave to distinguish access to information from carrying a local copy of it. A concrete expression of consulting responsibility, with vocabulary banter between the brothers.
Does the technology serve the business? · Proposed air date:
Early public Wi-Fi adoption prompts Dr. Dave to ask whether a fashionable technology actually fits a business model. Distinguishes value to customers from return to the operator. Found outside retrieval hits.
Dr. Dave contrasts an industry preoccupied with appearance, specifications and press releases with Google's scientific attention to whether something actually works. What impresses him most is that a small business can now use marketing data and testing that historically required a Fortune 1000 budget.
Entrepreneurs find their own niche · Proposed air date:
Dr. Dave praises people who assess the market rather than following everyone else and recognizes ThinkGeek for finding a distinctive niche. It is a concise statement of the independent judgment he valued in business.
Even an expert calls tech support · Proposed air date:
Dr. Dave says an expert still calls technical support as due diligence, not because support certainly has the answer, but because the manufacturer may know about a new bug, patch or firmware update that an outsider cannot yet know. The point captures both his persistence and his willingness to check for knowledge beyond his own.
Even proactive work has surprises · Proposed air date:
Dr. Dave returns to the day’s change-management theme and admits that even when someone works carefully and tries to anticipate every consequence, unexpected effects still get through and have to be handled.
Even professionals struggle with security · Proposed air date:
Preparing to chair a security conference, Dr. Dave observes that even organizations managing thousands of computers are struggling. He contrasts that scale with an accountant spending six to ten hours each week maintaining only three office PCs and tells ordinary listeners not to feel uniquely overwhelmed.
Dr. Dave explains the practical approach he brings to clients: a choice is rarely simply right or wrong, because each path creates a different result and carries a cost. His job is to make those consequences and risks visible so people can decide deliberately instead of following the next technological step without thinking.
Every technology decision has a downside · Proposed air date:
Using Firefox as the example, Dr. Dave explains that responsible computer advice tells both sides of the story. No browser or operating system is a perfect shield, and every choice has weaknesses, costs and room to change course.
Everyone else gets to make a living too · Proposed air date:
Dr. Dave does not begrudge a legitimate provider the chance to earn a living: people want raises for themselves while objecting when anyone else does the same. Fairness does not mean surrendering control, though, so he urges customers to watch recurring prices and understand that “free” software may be paid for with their personal data.
After a replacement battery fails to match its advertised capacity, Dr. Dave explains that realistic expectations make technology purchases easier to evaluate, plan for and live with instead of turning every limitation into outrage.
Expertise does not transfer automatically · Proposed air date:
Google leaving radio advertising prompts Dr. Dave and Evil Steve to distinguish a weak medium from a failed implementation and conclude that even a brilliant company cannot assume expertise in one field makes it expert everywhere.
Browse by year, then month, to find the episodes from that month.
442 proposed broadcast dates, plus 2 undated entries. Dates are based on archive filenames and may be approximate. Some broadcasts survive as separate parts or incomplete recordings.