The official archive of all available ComputerTalk with Dave Mason radio shows. Spend some time with Dave. Listen to a full show or explore clips by topic.
ON AIR
Clips by topic
3,475 unique clips. Each clip appears in one section. Historical conversations, not current advice. Full episodes remain available separately by date.
Consulting Philosophy
1414 clips, strongest first.
Learning what not to worry about · Proposed air date:
An example involving recurring diagnostic warnings leads to Dr. Dave’s broader point about priorities, conscientious users and keeping one’s sanity. Context distinguishes specific apparently false warnings from blanket advice to ignore computer errors.
Look beyond the headline specifications · Proposed air date:
Using printers as his example, Dr. Dave shows how a useful buying decision depends on operating cost, realistic workload and headroom, not merely the resolution, speed or best-case number printed in an advertisement.
Loyal to quality, not the logo · Proposed air date:
Dr. Dave and Evil Steve admit that experience has made them favor certain cameras, cars, motorcycles, speakers and amplifiers. But they draw the important distinction between earned preference and blind allegiance: even a trusted company can make poor products, so a buyer still has to discern quality.
Make your best judgment and do it · Proposed air date:
Dr. Dave says a person can choose whether to take a risk, but after becoming as informed as possible must make the best available judgment and act—accepting that the marketplace may still decide the idea was wrong.
Passion changes how you serve a customer · Proposed air date:
Dr. Dave contrasts stores that move customers through with whatever is available against staff who understand and care about what they sell. He connects the stronger service at an Apple store with employees who see the product as a passion rather than merely an object or a job.
Plan for how you will really use it · Proposed air date:
Dr. Dave recalls warning buyers that a netbook had a legitimate purpose but was not automatically a laptop replacement. People imagined only email and light browsing, then added music, many browser windows and downloads until the inexpensive machine no longer matched the way they actually worked.
Prioritize the risk and find the weak link · Proposed air date:
A question about surveillance leads Dr. Dave to say that responsible decisions require prioritizing risks and returns rather than reacting only from fear. He then applies that reasoning to online banking, arguing that a well secured institution may not be the weakest link if the user’s own computer and habits remain unprotected, while still acknowledging that large organizations make serious mistakes.
Research until the infatuation wears off · Proposed air date:
Dr. Dave knows he is enthusiastic about an unusually simple design, so he asks whether he is merely infatuated and refuses to go on air until he has done more work. He repeatedly handles the installed product, studies alternatives in stores and researches online before deciding his first impression still holds.
Save the client time, energy and angst · Proposed air date:
Answering a laptop question, Dr. Dave explains that he does not really sell equipment. When clients ask him to choose and obtain a computer, he treats it as a service: use his familiarity with the market to get the task done and spare them time, energy and anxiety.
Security can never be one hundred percent · Proposed air date:
A report that the NSA helped review Windows Vista leads Dr. Dave to weigh suspicion about government involvement against the need to protect systems used by government agencies. He concludes that perfect security is impossible and choices must be made with perspective rather than certainty.
Simple answers can be harder to believe · Proposed air date:
Dr. Dave says people often trust esoteric optimization ideas because complexity feels impressive, even though the useful explanation or action may be straightforward.
Simple tools and personal-computer autonomy · Proposed air date:
Longtime computer user Carl compares software icons with a language that demands memorizing thousands of symbols and observes that experts still return to keyboard shortcuts for speed. Dr. Dave agrees that feature bloat and glitz can bury the elegant basics, but he also resists replacing the personal computer with a remote service because the PC revolution gave individuals local autonomy.
Stop and think before flailing · Proposed air date:
After a power supply tests correctly and replacement motherboards repeat the same failure, Dr. Dave stops replacing parts, thinks through the contradiction and discovers that the supply fails only under load, an expensive but memorable example of disciplined troubleshooting.
Technology does not always work · Proposed air date:
A high-end video-production client's unreliable software leads Dr. Dave to explain that technical people know failure is normal while other users reasonably assume products will work. The brothers then connect falling hard-drive prices and rising density to the growing risk borne by people's data.
Technology has to fit the people · Proposed air date:
Dr. Dave recalls being paid to design and implement a company network, then concluding that the right recommendation was not to install one. People and organizations are as they are, he says, and useful technology must fit their culture and willingness to maintain it.
Technology is the means, not the end · Proposed air date:
Considering an overbuilt system for a fifteen-person office, Dr. Dave weighs the ongoing administration against what the organization actually needs. He says technology is only a means toward successful, enjoyable and efficient work, while recognizing that people's emotional resistance to change is itself part of a real implementation.
While planning cellular tests, Dr. Dave explains that recommendations should come from ordinary real-world use rather than a laboratory result or press release.
The best expert keeps learning · Proposed air date:
After twenty-five years in the field, Dr. Dave says no one can know everything: the best a professional can do is learn every day, get hands-on experience and develop judgment without pretending to be infallible.
The customer has to matter again · Proposed air date:
Dr. Dave describes calmly calling about recurring mobile-bill problems and being surprised when the representative immediately helped. He and Evil Steve see economic pressure restoring some balance: companies may charge for their work, but they must earn the customer again.
The rack that looked impressive and did less · Proposed air date:
Dr. Dave contrasts a giant, noisy server rack requiring nearly a full-time staffer with a much smaller network he designed that he says was faster, more reliable, less expensive and less power-hungry for the client’s available time and budget.
The scanner thrown away too soon · Proposed air date:
A business owner asks what scanner should replace a broken one, but by the time Dr. Dave learns the model and recognizes a simpler repair, the old scanner has already been thrown away. Dr. Dave explains how accumulated daily experience often uncovers a less complicated answer than replacement.
Tools do not make you an artist · Proposed air date:
After describing powerful recovery tools, Dr. Dave cautions that possession is not expertise and compares advanced software without experience to giving the finest art supplies to someone who is not yet an artist.
Tough questions from a caring perspective · Proposed air date:
Dr. Dave tells the guest that his questions come from a caring perspective, then directly challenges a long-recommended company about licensing failures, reliability and the risks of counterfeit security software.
Treat a rebate as a bonus, not the price · Proposed air date:
While helping Evil Steve submit a home-Internet rebate, Dr. Dave finds wording and timing so demanding that the work can cost more than the rebate. He says rebates carry little weight in his buying decisions: document everything and be pleased if the money arrives, but do not assume it will.
Browse by year, then month, to find the episodes from that month.
442 proposed broadcast dates, plus 2 undated entries. Dates are based on archive filenames and may be approximate. Some broadcasts survive as separate parts or incomplete recordings.