The Radio Show

The official archive of all available ComputerTalk with Dave Mason radio shows. Spend some time with Dave. Listen to a full show or explore clips by topic.

Flashing On Air sign from Dave’s original website
ComputerTalk with Dave Mason show archive

Clips by topic

3,475 unique clips. Each clip appears in one section. Historical conversations, not current advice. Full episodes remain available separately by date.

Consulting Philosophy

1414 clips, strongest first.

Three years to receive a promised rebate · Proposed air date:

Dr. Dave describes finally receiving a $519 cellular credit after about three years, including a $300 rebate that never processed despite repeated follow up. He estimates that the pursuit cost more in time than the money recovered and concludes that, all else being equal, he would avoid purchases that depend on rebates.

4:34 · Consulting Philosophy

Bluetooth hype meets reality · Proposed air date:

A proposed partnership between Motorola and Oakley prompts Dr. Dave and Evil Steve to imagine increasingly elaborate connected glasses. Dr. Dave then contrasts the “emerging technology” label with Bluetooth’s six years of promotion and argues that a useful idea should be judged by what it actually delivers.

3:18 · Consulting Philosophy

Cassius is on the good side of ninety · Proposed air date:

Cassius says his computer is slow and that at 94 he is on the wrong side of ninety. The brothers immediately call it the good side, tell him they are proud of him, weigh the smallest useful expense and offer to email him a tailored list rather than pushing another paid product.

4:29 · Consulting Philosophy

Finding a beep with a straw · Proposed air date:

Caller Evil Steve reports mysterious chirps and beeps that may be coming from the power equipment beneath his computer. After carefully separating a battery backup from an ordinary power strip, Dr. Dave suggests using a drinking straw like a simple stethoscope to isolate the sound, then jokes about how the caller can explain crawling around on the floor to his wife.

4:21 · Consulting Philosophy

Good people stay when they are treated right · Proposed air date:

A television profile of Costco leads Dr. Dave and Evil Steve to praise a values based business that pays employees well and promotes from within. Dr. Dave reduces the lesson to a simple human principle: when a company finds good people and treats them right, it can keep them.

1:11 · Consulting Philosophy

Good service is how problems are handled · Proposed air date:

Reviewing a relaunched broadband service, Dr. Dave says good customer service is not the absence of problems but the ability to deal with them well. He recalls months spent pressing the provider to consider ordinary customers, warns that a company can be technically right all the way into bankruptcy and reserves judgment until tests survive real homes, growing trees and several months of use.

7:53 · Consulting Philosophy

I would love to be educated · Proposed air date:

Dr. Dave says a new Palm product does not yet appear to solve a real problem for him, but that is precisely why he wants the company on the show. He hopes to test the product, hear its case and be able to say publicly that he was wrong if the evidence changes his view.

0:52 · Consulting Philosophy

Keep the context in the email · Proposed air date:

Caller Charles says he copies the earlier exchange into every reply, and Dr. Dave calls that courtesy critically important. With a high volume of correspondence, he cannot remember every conversation from a context-free answer, so including the prior message helps both people understand what is being discussed.

1:02 · Consulting Philosophy

Knowing when to change a recommendation · Proposed air date:

After withdrawing support for a product he had recommended for months, Dr. Dave explains why one bad result is not automatically a trend. He combines his own testing with reports from clients, listeners and user communities before deciding that advice should change.

1:26 · Consulting Philosophy

One problem does not make a trend · Proposed air date:

Before explaining a browser change, Dr. Dave describes the care required when revising a recommendation: every program has problems, so one failure alone cannot justify abandoning it. The product names provide historical context for an enduring consulting principle.

0:59 · Consulting Philosophy

Full episode archive

Browse by year, then month, to find the episodes from that month.

442 proposed broadcast dates, plus 2 undated entries. Dates are based on archive filenames and may be approximate. Some broadcasts survive as separate parts or incomplete recordings.

2015 (15 dates)
May
April
March
February
January
2014 (12 dates)
July
June
March
February
January
2013 (26 dates)
December
November
October
September
July
June
May
April
March
February
January
2012 (35 dates)
December
November
October
September
August
June
May
April
March
February
January
2011 (29 dates)
October
September
August
July
June
May
April
March
February
January
2010 (33 dates)
December
November
October
September
August
July
June
May
April
March
2009 (42 dates)
October
September
August
July
June
May
April
March
February
January
2008 (52 dates)
December
November
October
September
August
July
June
May
April
March
February
January
2007 (52 dates)
December
November
October
September
August
July
June
May
April
March
February
January
2006 (52 dates)
December
November
October
September
August
July
June
May
April
March
February
January
2005 (52 dates)
December
November
October
September
August
July
June
May
April
March
February
January
2004 (40 dates)
December
November
October
September
August
July
June
May
April
March
February
January
2003 (1 date)
April
2000 (1 date)
March
Date unknown (2)